purefibrestatus - Notice history

We are sorry to advise that we have been informed that a 3rd party intends to carry out planned maintenance on our main network connection on Friday 20th of September 2024 between the hours of 12:00am and 06:00am. Due to the nature of the works, it is possible that the internet could be unavailable for the entire duration of this period.

Once the work is complete, should you still be without service, please power off all your internet routers for 5 minutes and power back on again. Once the units have restarted allow a few minutes for the processes to restart and check again. If you still have issues please either call 0330 808 2003 Option 2 or email support@purefibre.net and we will investigate further.

We are sorry for any inconvenience caused by this planned work that is beyond our control and thank you for your understanding.

Sorry to inform you but there is a planned work for the site on Tue, 3rd Aug 2024, 22:00 until 06:00 with the down time between 22:00 and 06:00.

After the outage window has been completed and you still have no internet connection, please power off all the internet routers for 5 minutes and power back on again. Once the units have restarted allow a few minutes for the processes to restart and check again, if you still have issues, please either call 0330 808 2003 Option 2 or email support@purefibre.net to report the loss of service, thank you.

Sorry for any inconvenience caused by this planned work, which is beyond our control, thank you.

We are sorry to advise that we have been informed that a 3rd party intends to carry out planned maintenance on our main network connection on Monday 2nd of September 2024 between the hours of 12:00am and 06:00am. Due to the nature of the works, it is possible that the internet could be unavailable for the entire duration of this period.

Once the work is complete, should you still be without service, please power off all your internet routers for 5 minutes and power back on again. Once the units have restarted allow a few minutes for the processes to restart and check again. If you still have issues please either call 0330 808 2003 Option 2 or email support@purefibre.net and we will investigate further.

We are sorry for any inconvenience caused by this planned work that is beyond our control and thank you for your understanding.

Sorry to inform you but there is planned work for the site on Wednesday, 17th July 2024, 00:00 until 06:00 with the down time between 00:00 and 06:00. After the outage window has completed and you still have no internet connection please power off all the internet routers for 5 minutes and power back on again. Once the units have restarted allow a few minutes for the processes to restart and check again, if you still have issues please either call 0330 808 2003 Option 2 or email support@purefibre.net to report the loss of service, thank you. Sorry for any inconvenience caused by this planned work which is beyond our control, thank you.

Sorry to inform you but there is planned work for the site on Tuesday, 16th July 2024, 00:00 until 06:00 with the down time between 00:00 and 06:00. After the outage window has completed and you still have no internet connection please power off all the internet routers for 5 minutes and power back on again. Once the units have restarted allow a few minutes for the processes to restart and check again, if you still have issues please either call 0330 808 2003 Option 2 or email support@purefibre.net to report the loss of service, thank you. Sorry for any inconvenience caused by this planned work which is beyond our control, thank you.